Francesca Gino is a professor/affiliated with Harvard’s Business, Law, and Kennedy Schools. She is the author of Rebel Talent: Why It Pays to Break All the Rules in Work and in Life. She also recently published an article in Harvard Business Review on Why Curiosity Matters – The Business Case for Curiosity. Brian Ardinger, Inside Outside Innovation founder, talks with Francesca Gino, about when rule breaking happens and what happens to people that do it successfully.
- Curiosity is an important driver behind the experience of rule breaking.
- We are born with lots of curiosity, but it starts declining at five years old.
- When people join new jobs, they have high curiosity, but in 9 months, their curiosity has dropped 20%. What can companies do to keep that high?
What can organizations do to support curiosity?
- Change the mindset about what curiosity can do.
- Good for business and leaders to model behavior. Ask What if we changed …
- Hard to know what outcomes of questions are. As How and What questions.
Are there different ways to measure curiosity?
- Intuit has innovation and failure awards (lessons learned and comes with a party).
- Wake for Startups ending
- A company gave 1 hr for lunch and 1 hr for culture. Then opened a library in the manufacturing plant.
- People who challenge rules for positive change
- Talents include curiosity, novelty, perspective, diversity, and authenticity.
- You can foster each trait. Releasing a sculpture from a block. Don’t have to be born a rebel, but bring those traits out.
Can curiosity be effective in moving an organization forward?
- Thoughtfulness by leaders.
- Develop Performance Goals and Learning Goals.
Obstacles to overcome?
- Leadership level. Sense of fear. If you allow for curiosity, you’ll end up in chains. Allowing curiosity says I trust you.
- Employee side – Change starts with each one of us.
How do you hire Rebels?
- Pay attention to answers matching skills. E.g. – Hiring people with different perspectives than you.
If you want to find out more about Francesca or her book check out rebeltalents.org. There is a FREE test, with no email required, that tells you which type of Rebel you are.
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